Based on 189 reviews
Ordinary Drag racer
23:54 19 Dec 19
This is a fantastic facility, owned and operated by a local family that is involved in it’s community! James and his crew do a wonderful job, from Grant or Lat greeting you when you walk through the door; to the day you pick up your car knowing a certified mechanic has worked on and repaired all your needs!
19:05 19 Dec 19
I came here last year with a major engine malfunction. They got it replaced/fixed did an great job with my vehicle. This year I'm back for a check engine light. Thank goodness it covered under my warranty from the engine. They are supremely focused on customer service. Very very sweet people. Frequently checked on me, explained what was happening on every step both times.
09:11 17 Dec 19
They staffed with friendly and polite staff members. They also get the job done correctly the first time around. With them you know the problem is solved instead of having to worry if they are working on something that has nothing to do with your issue. They are truly amazing people
04:34 30 Nov 19
When the check engine light came on while I was passing through Paris, I luckily stumbled across Precision Auto and was helped by Grant. Being from out of town, the last place you want to be is an auto shop; however, Grant was respectful and made sure to communicate with me every step of the way. Highly recommend Precision to any locals or unlucky travelers like myself.
R. Skyler Pittman
03:14 18 Oct 19
I recently moved to Paris and was overdue for an oil change so I came to Precision and tried them out. I had a wonderful experience with the professionalism of the staff, great customer service and my oil change was done quickly. I do a lot of driving and traveling as most of my friends and family are in Oklahoma City. While in Dallas over the weekend, I hit something and bent the rim on my back tire and took it to the only open shop at the time and got it changed. My car was riding weird so when I got back to Paris I made an appointment to get my car aligned and tires balanced. Turns out whatever I hit bent 3 of my rims. It would have been an expensive repair anywhere. I had a coupon for $50 off a $250 repair and then did the scratch off on the front for free windshield wipers...what a BONUS! In the end, these guys managed to get the repair done under the estimate, my vehicle was fixed and I am now safely back on the road plus the added bonus of new windshield wipers going into winter with the fall showers we have occasionally. Grant deserves a medal of honor for his fantastic Customer Service and fielding my questions about picking up my vehicle. He dealt a lot with me...poor guy! He is such an asset to this business and the way he cares and treated me and my coworker who was taking me back and forth is a true gift to society and the professional world. Also the guys who fixed my vehicle are professional and skilled and amazing at what they do. It is so worth going to a place that treats you like family when you need regular vehicle maintenance or have an emergency happen. I recommend this team 1000%. It is worth the peace of mind for quality customer service and workmanship. I'm not going anywhere else. They have gotten a Customer for however long I am living in Paris.